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Before requesting manual removal, please attempt to deactivate existing installations through the CDXZipStream software:
- Open Excel and go to the CDXZipStream menu.
- Click Account, then Register/Upgrade.
- Select "Deactivate This Computer" at the bottom of the dialog.
You'll then be prompted to enter your account username and password. Our activation servers will verify the information and remove the computer from your activation list, allowing you to register a new one. There is no limit on how often you can do this, but you must comply with the CDXZipStream license terms.
If you don’t see the "Deactivate This Computer" button, please update to the latest version using this direct download link: CDXZipStream Download
If you no longer have physical access to a computer, you can request manual removal by emailing us the computer name and confirming that the installation is no longer in use.
- Active Data Maintenance Subscribers: We will manually remove the computer for you once per maintenance period.
- Non-Subscribers: Without an active maintenance contract, you will not be able to download zip code updates and have full access to the latest features..
You can purchase or renew a Data Maintenance subscription through your CDXZipStream online account at cdxtech.com. Press "Buy Data Update" in the CDXZipStream area on the left hand navigation pane.
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